My german provider, domainbox on friday updated its servers, since that my website and email were offline for 3 days. Why for so long? Well, because
- their live support (chat) is offline
- phone support (14c/min) is always busy
- they are working mo-fr, 9:00-6:00
I mean… it’s 2009 and I’m paying 120eu/year. How can provider take the liberty of it?